Patient Services Representative - Front Desk - Concord, Nh

Neda

Concord, NH, United States
On-site
Warm patient greeting and registration
Accurate appointment scheduling
Clinical call triage and routing
Neda is seeking a detail-oriented Patient Services Representative for their front desk in Concord, NH. The role involves managing patient registration, appointment scheduling, and ensuring excellent patient experiences in a healthcare setting

Job Summary

  • This role ensures seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices.
  • The ideal candidate will greet patients warmly, accurately triage clinical calls, and maintain a clean, inviting work area.
  • Success in this position requires meeting productivity benchmarks while maintaining a thorough understanding of billing processes and medical services.

Matching Summary

Match Score: 85

Neda is seeking a detail-oriented Patient Services Representative for their front desk in Concord, NH. The role involves managing patient registration, appointment scheduling, and ensuring excellent patient experiences in a healthcare setting.

Skills & Requirements

Must-have

  • Warm patient greeting and registration
  • Accurate appointment scheduling
  • Clinical call triage and routing
  • Patient form completion assistance
  • Clean lobby environment maintenance
  • Patient record management

Nice-to-have

  • Detail-oriented approach to care
  • Proactive problem solving skills
  • Dependable attendance record
  • Strong customer service commitment
  • Ability to manage multiple tasks

Key Requirements

  • High school diploma or equivalent
  • 0-1 years of customer service experience
  • Proficiency in Microsoft Office applications
  • Ability to navigate multiple computer systems
  • Experience collecting patient payments

Work Rights

Not specified

Tailored Resume

Cover Letter