Field Engineer / Customer Support Specialist

Roche

Shymkent, Kazakhstan
Not specified (assumed to involve significant travel)
Higher technical degree required
2 years experience with large-scale equipment
Intermediate english proficiency
Roche is seeking a Field Engineer / Customer Support Specialist based in Shymkent, Kazakhstan, to perform installation, maintenance, and support for diagnostic equipment. The ideal candidate will have a technical background, experience with large-scale equipment, and strong relationship management skills, along with a readiness for extensive travel

Job Summary

  • The role involves installing, dismantling, and maintaining Roche's diagnostic equipment at customer sites.
  • Candidates must be ready for frequent business travel within Kazakhstan and abroad, covering 70–80% of working time.
  • Roche fosters a culture of personal expression and open dialogue where every voice matters in advancing healthcare.

Matching Summary

Match Score: 85

Roche is seeking a Field Engineer / Customer Support Specialist based in Shymkent, Kazakhstan, to perform installation, maintenance, and support for diagnostic equipment. The ideal candidate will have a technical background, experience with large-scale equipment, and strong relationship management skills, along with a readiness for extensive travel.

Skills & Requirements

Must-have

  • Higher technical degree required
  • 2 years experience with large-scale equipment
  • Intermediate English proficiency
  • 70-80% business travel readiness
  • Diagnostic or industrial equipment maintenance

Nice-to-have

  • Strong relationship management skills
  • Ability to work independently
  • Integrity and ethics in decision-making
  • Experience with CRM systems
  • Collaboration across departments

Key Requirements

  • Higher technical degree
  • At least 2 years experience with large-scale equipment
  • Intermediate level English proficiency
  • Readiness for frequent international travel

Work Rights

Not specified

Tailored Resume

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