Itsm Intern - Summer 2026

Inspire Brands

Incident, change, and problem management
Itsm frameworks and tools proficiency
Microsoft office suite proficiency
The intern will support the delivery, optimization, and documentation of IT services across Inspire Brands' multi-brand restaurant portfolio

Job Summary

  • The intern will support the delivery, optimization, and documentation of IT services across Inspire Brands' multi-brand restaurant portfolio.
  • Responsibilities include monitoring incident tickets, updating knowledge base articles, and participating in root-cause analysis for recurring issues.
  • This role offers hands-on experience with ITSM frameworks and cross-functional collaboration within a corporate IT environment.

Matching Summary

The intern will support the delivery, optimization, and documentation of IT services across Inspire Brands' multi-brand restaurant portfolio.

Skills & Requirements

Must-have

  • Incident, Change, and Problem Management
  • ITSM frameworks and tools proficiency
  • Microsoft Office Suite proficiency
  • Root cause analysis participation
  • Service metrics and SLA tracking

Nice-to-have

  • Experience with IT support environments
  • AI tool utilization for enhancements
  • Cross-functional collaboration skills
  • Strong communication abilities
  • Ability to present to groups

Key Requirements

  • Currently pursuing Bachelor's degree in IT or related field
  • Basic understanding of computer hardware and troubleshooting

Work Rights

Not specified

Tailored Resume

Cover Letter