Servicenow Administrator

DXC Technology Australia & New Zealand

Quezon City, Philippines
Hybrid
Servicenow platform operations
Itsm incident and request management
Servicenow platform configuration
Ensure stable and smooth day-to-day operation of all ServiceNow instances (DEV, TEST, PROD)

Job Summary

  • Ensure stable and smooth day-to-day operation of all ServiceNow instances (DEV, TEST, PROD).
  • Provide Level 2 support for all ServiceNow-related incidents and requests raised through the ITSM tool.
  • Maintain and enhance service catalog items, request workflows, and approval processes.

Matching Summary

Ensure stable and smooth day-to-day operation of all ServiceNow instances (DEV, TEST, PROD).

Skills & Requirements

Must-have

  • ServiceNow platform operations
  • ITSM incident and request management
  • ServiceNow platform configuration
  • Agile/SDLC delivery models
  • ServiceNow version upgrades

Nice-to-have

  • Continuous improvement mindset
  • Collaborate with cross-functional teams
  • Trusted advisor to stakeholders

Key Requirements

  • 3-5 years experience with ServiceNow platform
  • Strong hands-on experience with ServiceNow ITSM
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter