Customer Success Associate I

Meazure Learning

Remote, India
Competitive pyy; performance-based bonuses; compyn...
Remote
1+ years remote customer success experience
English communication proficiency
Google apps and microsoft office suite
Meazure Learning is seeking a Customer Success Associate I to provide exceptional service and support to clients using their online proctoring services. This remote position in India requires strong relationship-building skills and a commitment to customer success, with responsibilities including managing customer accounts and addressing their needs

Job Summary

  • The role focuses on providing top-tier white glove service to ensure client success with Meazure Learning's online proctoring services.
  • You will manage a portfolio of 10-50 small-market accounts generating $1M-$2M in annual revenue while acting as the primary liaison.
  • The position offers competitive pay, performance-based bonuses, company-sponsored health insurance, and opportunities for career growth within a collaborative culture.

Matching Summary

Match Score: 85

Meazure Learning is seeking a Customer Success Associate I to provide exceptional service and support to clients using their online proctoring services. This remote position in India requires strong relationship-building skills and a commitment to customer success, with responsibilities including managing customer accounts and addressing their needs.

Salary

Competitive Pay; Performance-Based Bonuses; Company Sponsored Health Insurance

Skills & Requirements

Must-have

  • 1+ years remote customer success experience
  • English communication proficiency
  • Google Apps and Microsoft Office Suite
  • Ability to manage 10-50 accounts
  • Experience with Tableau or data reporting

Nice-to-have

  • MBA degree considered for freshers
  • Strong relationship building skills
  • Solution-focused problem solving
  • Proactive client engagement mindset
  • Adaptability to shifting priorities

Key Requirements

  • 1+ years experience in remote customer success
  • MBA fresher status acceptable
  • Fluent English verbal and written communication
  • Proficiency in web-based applications and MS Office
  • Availability during 8:00 AM – 5:00 PM EST

Work Rights

Not specified

Tailored Resume

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