Finnish Speaking Customer Success Manager (fintech)

Krea

Stockholm, Sweden
On-site
Finnish and english fluency
Strong service mindset
Interest in corporate finance
Krea, a leading fintech company focused on digitalizing the financing market for SMEs in Finland and Sweden, is seeking a Finnish Speaking Customer Success Manager. The role involves guiding business customers through the financing process, requiring strong communication skills, a service-oriented mindset, and basic knowledge of business economics

Job Summary

  • Krea is a leading fintech company helping drive the digitalization of the financing market for small and medium-sized enterprises in Finland and Sweden.
  • You will proactively contact customers and leads for sales purposes, handle incoming customer calls and emails in the Finnish market, and continuously follow up with active business customers and lenders.
  • The role involves documenting improvement opportunities, managing customer data, and presenting customer feedback to the team to help develop Krea's service and platform.

Matching Summary

Match Score: 85

Krea, a leading fintech company focused on digitalizing the financing market for SMEs in Finland and Sweden, is seeking a Finnish Speaking Customer Success Manager. The role involves guiding business customers through the financing process, requiring strong communication skills, a service-oriented mindset, and basic knowledge of business economics.

Skills & Requirements

Must-have

  • Finnish and English fluency
  • strong service mindset
  • interest in corporate finance
  • proactive customer contact
  • handling customer calls and emails

Nice-to-have

  • basic understanding of business economics
  • trustworthy on the phone
  • basic Excel skills
  • self-driven and curious personality
  • Swedish language skills

Key Requirements

  • at least a couple of years of work experience
  • Be fluent in Finnish and English
  • basic understanding of business economics
  • basic Excel skills
  • strong sense for sales and service

Work Rights

Not specified

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