**
The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to provide advanced administrative and operational support within the Case Management unit. This on-site position entails overseeing daily workflows, reviewing case materials, and ensuring compliance with program standards while also facilitating staff development and process improvements.
**
Job Summary
The Lead Case Management Specialist provides advanced administrative and operational support within the Case Management unit by coordinating daily workflow, reviewing case materials, and ensuring the timely completion of assigned tasks.
This position oversees the processing of investigative and autopsy documentation, monitors workload metrics, and helps maintain procedures consistent with program and accreditation standards.
The role also assists with financial documentation, including billing review and reconciliation, and serves as a primary contact for related inquiries.
Matching Summary
Match Score: 75
**
The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to provide advanced administrative and operational support within the Case Management unit. This on-site position entails overseeing daily workflows, reviewing case materials, and ensuring compliance with program standards while also facilitating staff development and process improvements.
**
Salary
Salary Range: $41,206.00 - $72,113.00; Recruitment Range: $41,206.00 - $52,875.00; Benefits: State Health Plan and State of NC Employee Benefits
Skills & Requirements
Must-have
review case files and documentation
track workload statistics and metrics
manage investigative and autopsy documentation
coordinate daily case management workflow
support staff and process improvements
Nice-to-have
enhance efficiency and service quality
contribute to program and accreditation standards
support implementation of new systems
Key Requirements
High school diploma or GED
Two years of related administrative experience
Equivalent combination of education and experience