Ivr Testing Analyst

Work From Home With CiCi

India
Ivr testing experience
Cyara automation tool proficiency
Banking industry background

Skills & Requirements

Must-have

  • IVR testing experience
  • Cyara automation tool proficiency
  • Banking industry background
  • Automated test script development
  • Root cause analysis for outages

Nice-to-have

  • Gen AI tools exposure
  • Prompt engineering skills
  • Chat Ops experience
  • Kore.ai platform knowledge
  • Strong communication diplomacy

Key Requirements

  • 5-7 years relevant experience
  • Bachelor's degree or equivalent
  • Sound knowledge of query & rational database
  • Experience in Financial Services environment

Work Rights

Not specified

Tailored Resume

Cover Letter