Customer Service Representative Ii

GENUINE PARTS COMPANY

Tucson, AZ, United States
Accurate order fulfillment
Manage incoming customer calls
Negotiate sale and purchase prices
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to basic customer inquiries, providing quotes, handling order entry, and influencing gross profit through price negotiation.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Manage incoming customer calls
  • Negotiate sale and purchase prices
  • Build customer relationships
  • Maintain inventory levels
  • Source products efficiently

Nice-to-have

  • Relate to the customer
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter