Lead Veterinary Customer Service Representative

Calusa Crossing Animal Hospital

Base: $22-$25ph; bonus/equity: not specified; bene...
Not specified
2+ years veterinary reception experience
Veterinary software proficiency (cornerstone/ezyvet)
Strong multitasking in high-volume environment
Calusa Crossing Animal Hospital is seeking a Lead Veterinary Customer Service Representative to oversee the reception team and ensure exceptional client service. The ideal candidate will have at least 2 years of veterinary reception experience, strong leadership skills, and a compassionate approach to customer interactions

Job Summary

  • The role involves leading and mentoring the reception team to ensure smooth daily hospital operations.
  • Candidates must possess strong knowledge of veterinary terminology and proficiency with systems like Cornerstone or ezyVet.
  • The position offers competitive pay, health benefits, paid time off, and opportunities for professional growth within a supportive culture.

Matching Summary

Match Score: 85

Calusa Crossing Animal Hospital is seeking a Lead Veterinary Customer Service Representative to oversee the reception team and ensure exceptional client service. The ideal candidate will have at least 2 years of veterinary reception experience, strong leadership skills, and a compassionate approach to customer interactions.

Salary

Base: $22-$25/hr; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k) matching, PTO

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Veterinary software proficiency (Cornerstone/ezyVet)
  • Strong multitasking in high-volume environment
  • Leadership and team mentoring capabilities

Nice-to-have

  • Compassionate handling of emotional situations
  • Experience with emergency patient flow
  • Ability to coordinate between doctors and technicians

Key Requirements

  • 2+ years of veterinary reception or customer service experience
  • Demonstrated ability to lead and inspire a team
  • Competency with veterinary software systems

Work Rights

Not specified

Tailored Resume

Cover Letter