The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team
Job Summary
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team.
Responsibilities include assisting in basic account opening, providing service delivery to resolve issues, executing financial transactions, and referring opportunities to segment partners.
Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Matching Summary
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team.
Salary
Base: $50,030.00 - $65,270.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off
Skills & Requirements
Must-have
Financial transaction execution
Customer complaint resolution
Sales opportunity creation
Adherence to operational controls
Risk assessment and compliance
Nice-to-have
Building customer loyalty
Promotional campaign participation
Ethical business practices
Key Requirements
1-3 years of relevant experience
Previous Retail Banking or similar experience
Clear and concise written and verbal communication skills