The Mobile App Feedback Operations Coordinator position at JAZVENTURES in Singapore focuses on managing and organizing user feedback across various platforms to enhance app performance. The role requires collaboration with cross-functional teams to ensure that user concerns and suggestions are addressed efficiently
Job Summary
The role involves managing and organizing user feedback from diverse channels including app stores and social media.
Candidates must coordinate with product managers, developers, and designers to ensure timely action on reported issues.
Regular summary reports highlighting key user issues and feedback trends are required to inform management decisions.
Matching Summary
Match Score: 85
The Mobile App Feedback Operations Coordinator position at JAZVENTURES in Singapore focuses on managing and organizing user feedback across various platforms to enhance app performance. The role requires collaboration with cross-functional teams to ensure that user concerns and suggestions are addressed efficiently.
Skills & Requirements
Must-have
Manage user feedback from multiple channels
Categorize and tag feedback by type
Coordinate with product managers and developers
Track feedback item status and resolutions
Prepare regular summary reports on trends
Nice-to-have
Strong organizational skills for large volumes
Attention to detail in data integrity
Basic knowledge of mobile applications
User experience principles understanding
Effective cross-functional communication
Key Requirements
Organizational skills to handle large feedback volumes