As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support
Job Summary
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support.
Consistently provide superior responsive service to client fax / e-mail / telephone requests and ensure Mortgage Specialist’s diary is effectively time managed to create capacity for all required activities.
RBC is committed to an inclusive workplace that fosters respect, belonging and opportunity for all, supporting employees to perform at their best and grow professionally.
Matching Summary
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support.
Skills & Requirements
Must-have
Exceptional customer service skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office applications
Experience with digital communication technologies
Responsive client contact management
Nice-to-have
Resourcefulness and independent work capability
Sales-oriented and self-motivated
Strong problem solving with urgency
Knowledge of Royal Bank systems
Understanding of mortgage process and home financing
Key Requirements
Minimum 2 years service and sales support experience