As an Account Follow-Up Representative, you'll help resolve unpaid insurance claims for hospital patients by researching claims and ensuring accounts are settled quickly and efficiently
Job Summary
As an Account Follow-Up Representative, you'll help resolve unpaid insurance claims for hospital patients by researching claims and ensuring accounts are settled quickly and efficiently.
Your daily work involves following up on unpaid hospital patient accounts with insurance companies, managing 30-40 accounts daily, and addressing denied claims within 48 hours.
You will be responsible for administrative tasks such as submitting work hours accurately, keeping up-to-date on insurance rules, and learning about the industry through training and self-study.
Matching Summary
As an Account Follow-Up Representative, you'll help resolve unpaid insurance claims for hospital patients by researching claims and ensuring accounts are settled quickly and efficiently.
Skills & Requirements
Must-have
Follow up on unpaid patient accounts
Research unpaid accounts
Document findings and next steps
Respond promptly to messages
HIPAA privacy and security rules
Nice-to-have
Build positive relationships
Flexible, positive, and professional
Handles pressure well
Customer-focused approach
Key Requirements
High school diploma or equivalent
At least 1 year of related experience
Recent graduate of Medical Billing and Coding program