The role involves leading a high-performing team of Customer Success Managers while partnering with the CRO to execute account plans
Job Summary
The role involves leading a high-performing team of Customer Success Managers while partnering with the CRO to execute account plans.
Candidates will be expected to build onboarding programs, identify churn risks, and drive upsell opportunities in a funded unicorn startup.
The position offers competitive compensation including equity, fully covered medical benefits, and relocation packages for qualified candidates.
Matching Summary
The role involves leading a high-performing team of Customer Success Managers while partnering with the CRO to execute account plans.
Salary
Base: $140,000 - $160,000; Bonus/Equity: Equity in form of stock options and bonus depending on role; Benefits: Medical, Dental, Vision at 100%, parental leave, 401k, fitness stipend
Skills & Requirements
Must-have
2+ years managing customer success team
High growth B2B SaaS environment experience
Cross-functional stakeholder engagement
Nice-to-have
Experience building CS organization from ground up