Customer Service Representative

Boston Street Animal Hospital

North Chatham, NY, United States
$18 ph
**
Multi-line phone system
Veterinary software platforms
Basic veterinary terminology
** Boston Street Animal Hospital is seeking a Customer Service Representative who is friendly, motivated, and enjoys working in a fast-paced environment. The role involves greeting clients, scheduling appointments, processing payments, and maintaining patient records, while promoting a supportive workplace culture. Ideal candidates should have strong communication skills and previous customer service experience. **

Job Summary

  • Our Customer Service Representatives are the heart of our practice—they are often the first point of contact for our clients and play a vital role in creating a positive experience for both pets and their people.
  • Greet clients with warmth and professionalism, in person and over the phone, answer a multi-line phone system and assist clients efficiently.
  • Evening shifts are required and must be available to work Saturdays as needed.

Matching Summary

Match Score: 75

** Boston Street Animal Hospital is seeking a Customer Service Representative who is friendly, motivated, and enjoys working in a fast-paced environment. The role involves greeting clients, scheduling appointments, processing payments, and maintaining patient records, while promoting a supportive workplace culture. Ideal candidates should have strong communication skills and previous customer service experience. **

Salary

$18 per hour

Skills & Requirements

Must-have

  • multi-line phone system
  • veterinary software platforms
  • basic veterinary terminology
  • positive, friendly attitude
  • strong communication skills
  • ability to multitask
  • stay organized in a busy environment

Nice-to-have

  • passion for pets
  • team player
  • supportive workplace culture

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter