Call Center Customer Care Representative

AT&T

Tulsa, Oklahoma, US
Base: $21.45 ph; bonus/equity: not specified; bene...
**
Customer service experience
Strong communication skills
Problem-solving skills
** AT&T is seeking a Call Center Customer Care Representative in Tulsa, Oklahoma, to enhance customer service experiences and support business clients with their inquiries related to AT&T's products and services. The role requires strong communication skills and problem-solving abilities, with a focus on achieving sales goals while delivering exceptional customer care. **

Job Summary

  • As a Business Premier Service Consultant, you’ll assist business customers with requests, questions, and inquiries on all AT&T products and services.
  • You’ll be trained to handle a wide range of customer service call types, including billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support, and more.
  • Competitive compensation package starting $21.45 per hour, paid training, excellent benefits package, and employee discounts are offered.

Matching Summary

Match Score: 75

** AT&T is seeking a Call Center Customer Care Representative in Tulsa, Oklahoma, to enhance customer service experiences and support business clients with their inquiries related to AT&T's products and services. The role requires strong communication skills and problem-solving abilities, with a focus on achieving sales goals while delivering exceptional customer care. **

Salary

Base: $21.45 per hour; Bonus/Equity: Not specified; Benefits: Medical/dental/vision coverage, 401(k) plan, tuition reimbursement, paid time off

Skills & Requirements

Must-have

  • customer service experience
  • strong communication skills
  • problem-solving skills
  • adapt to evolving technology
  • handle customer inquiries
  • troubleshoot technical issues

Nice-to-have

  • consultative approach
  • instill confidence and loyalty
  • creative problem-solving

Key Requirements

  • Call center experience
  • At least one year of customer service experience
  • Advanced typing/keyboarding skills

Work Rights

Not specified

Tailored Resume

Cover Letter