D365fo Support Engineer

GN Group

Kulai, Johor, Malaysia
Hybrid (as the role involves collaboration with teams in multiple locations)
4+ years experience with ax2012
4+ years experience with d365fo
Troubleshoot d365fo application issues
GN Group is seeking a D365FO Support Engineer to play a critical role in the digital transformation of its business operations through the implementation of D365FO as their global ERP solution. The position requires technical expertise in ERP systems, particularly D365FO, along with strong communication skills to support various stakeholders across the organization

Job Summary

  • The role involves supporting the digital transformation of GN Group by implementing D365FO as the new global ERP solution.
  • You will provide hands-on technical and functional input for users across Service and Warehouse solutions while collaborating with a global team.
  • Responsibilities include handling critical Level 3 support incidents, maintaining platform updates, and developing effective monitoring for MFG and ROC business areas.

Matching Summary

Match Score: 85

GN Group is seeking a D365FO Support Engineer to play a critical role in the digital transformation of its business operations through the implementation of D365FO as their global ERP solution. The position requires technical expertise in ERP systems, particularly D365FO, along with strong communication skills to support various stakeholders across the organization.

Skills & Requirements

Must-have

  • 4+ years experience with AX2012
  • 4+ years experience with D365FO
  • Troubleshoot D365FO application issues
  • Maintain Knowledge Base in ServiceNow
  • Handle critical ERP and WMS incidents

Nice-to-have

  • Experience with ServiceNow is a plus
  • Microsoft ERP certifications are a plus
  • Strong focus on customer satisfaction
  • Cultural sensitivity and awareness
  • Ability to work autonomously

Key Requirements

  • 4+ years of functionality experience with AX2012
  • 4+ years of functionality experience with D365FO
  • Proficiency in English speaking, writing, reading, and understanding
  • Microsoft ERP certifications (preferred)

Work Rights

Not specified

Tailored Resume

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