Service Advisor

LITHIA Inc

Verona, NJ, United States
Base: $64,000.00-$161,000.00; bonus/equity: not sp...
Not specified (assumed in-person due to dealership setting)
Automotive service advising
Customer communication and liaison
Estimate development and repair order preparation
LITHIA Inc is hiring a Service Advisor for their dealership in Verona, NJ. The ideal candidate will have automotive service experience and a strong focus on customer satisfaction, with responsibilities including communication between customers and technicians, creating repair orders, and managing service requests

Job Summary

  • Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests and serving as the communicator between the customer and technician.
  • Information about LITHIA’s comprehensive benefits can be reviewed on our careers site including competitive pay, medical, dental and vision plans, paid holidays and PTO, and more.

Matching Summary

Match Score: 85

LITHIA Inc is hiring a Service Advisor for their dealership in Verona, NJ. The ideal candidate will have automotive service experience and a strong focus on customer satisfaction, with responsibilities including communication between customers and technicians, creating repair orders, and managing service requests.

Salary

Base: $64,000.00-$161,000.00; Bonus/Equity: Not specified; Benefits: Competitive pay, medical, dental and vision plans, paid holidays & PTO, disability, life insurance, 401(k), employee stock purchase, vehicle discounts, wellness programs

Skills & Requirements

Must-have

  • Automotive service advising
  • Customer communication and liaison
  • Estimate development and repair order preparation
  • Warranty and service contract verification
  • Open availability including Saturdays
  • Basic mechanical understanding of automobiles

Nice-to-have

  • Prior automotive technician experience
  • Team player focused on customer service
  • Knowledge of manufacturer warranty administration

Key Requirements

  • Previous Service Advisor experience preferred
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent
  • Must be 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter