Nam Hr Connect Inquiry Management Specialist

Work From Home With CiCi

Customer support experience
Knowledge in hr systems
Proficient in microsoft office
The HR Connect NAM Inquiry Management Specialist provides operations support services for HR-related topics

Job Summary

  • The HR Connect NAM Inquiry Management Specialist provides operations support services for HR-related topics.
  • This role involves processing inquiries through cases, live chat, and phone calls in a contact center environment.
  • Employees are expected to fulfill client necessities while providing an exceptional client experience, measured by specific metrics.

Matching Summary

The HR Connect NAM Inquiry Management Specialist provides operations support services for HR-related topics.

Skills & Requirements

Must-have

  • customer support experience
  • knowledge in HR systems
  • proficient in Microsoft Office

Nice-to-have

  • experience in contact center
  • demonstrated problem-solving skills
  • clear communication skills

Key Requirements

  • Bachelor’s degree or equivalent experience
  • intermediate/advanced English level
  • knowledge in Workday and ServiceNow

Work Rights

Not specified

Tailored Resume

Cover Letter