This role is responsible for defining and executing the E2E non-loan feature marketing roadmap, and E2E customer journey for tenured customers
Job Summary
This role is responsible for defining and executing the E2E non-loan feature marketing roadmap, and E2E customer journey for tenured customers.
Lead omni-channel customer engagement marketing efforts across the business with the goal of driving feature usage and brand love.
We offer benefits, programs, and perks that support you in every aspect of your life, including medical, dental, vision insurance, and a 401(k) Retirement plan with employer match.
Matching Summary
This role is responsible for defining and executing the E2E non-loan feature marketing roadmap, and E2E customer journey for tenured customers.
Salary
Base: 119,600.00 - 219,120.00; Bonus/Equity: bonus based on individual and company performance, variable or annual; Benefits: medical, financial, various paid time off benefits
Skills & Requirements
Must-have
Digital customer journey design
Omnichannel customer engagement
Owned-channel strategy and operations
Marketing technology and analytics
Customer journey orchestration
Performance measurement and optimization
Nice-to-have
Customer-first, data-driven approach
Test-and-learn mindset
Cross-functional collaboration
Failing fast, learn, and build
Comfort with AI and innovation
Key Requirements
10+ years of progressive experience
Bachelor’s degree required
Experience managing large-scale budgets
Familiarity with compliance and privacy frameworks