Overnight Customer Service Professional - Full Time

VSE Inc

Fstrvl Trvose, PA, United States
Base: $19 - $22 ph; bonus/equity: not specified; b...
**
Overnight call center experience required
1am to 9am est shift availability
Saturday or sunday work requirement
** VSE Inc is seeking an Overnight Customer Service Professional to work from 1AM to 9AM EST, including weekends. Ideal candidates should possess prior experience in an overnight call center environment and demonstrate exceptional customer service skills focused on relationship building and problem-solving. **

Job Summary

  • This position covers the 1AM - 9AM EST shift and requires working on Saturday and/or Sunday.
  • The role focuses on delivering exceptional customer service with enthusiastic compassion to ensure seamless one-call resolutions.
  • VSE offers a comprehensive benefits package including medical, dental, vision, life insurance, and a wellness wallet reimbursement program.

Matching Summary

Match Score: 75

** VSE Inc is seeking an Overnight Customer Service Professional to work from 1AM to 9AM EST, including weekends. Ideal candidates should possess prior experience in an overnight call center environment and demonstrate exceptional customer service skills focused on relationship building and problem-solving. **

Salary

Base: $19 - $22 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, wellness wallet, tuition reimbursement, 401k match

Skills & Requirements

Must-have

  • Overnight call center experience required
  • 1AM to 9AM EST shift availability
  • Saturday or Sunday work requirement

Nice-to-have

  • Empathetic communication style
  • One-call resolution expertise
  • Team collaboration skills

Key Requirements

  • At least 2 years of high-touch customer service experience
  • Prior overnight call center position experience
  • Ability to handle inbound calls, chats, and emails

Work Rights

Must reside in Colorado, Florida, Massachusetts, New Jersey, Pennsylvania, Tennessee, Texas, or Washington

Tailored Resume

Cover Letter