Kundtjänstchef Till Zollner Group I Linköping

Voky AB

Linköping, Sweden
On-site
Customer service team leadership
Order registration and follow-up
Handling returns and credit cases
Zollner Group consists of Voky, Sweden's leading company in profile products, and Nordic Souvenir, the largest in the Nordic region for souvenirs

Job Summary

  • Zollner Group consists of Voky, Sweden's leading company in profile products, and Nordic Souvenir, the largest in the Nordic region for souvenirs.
  • You lead and develop a tight customer service team of three employees handling incoming calls, emails, visitors, and various administrative tasks.
  • The work environment is characterized by a strong team spirit, high job satisfaction, and a culture of continuous improvement.

Matching Summary

Zollner Group consists of Voky, Sweden's leading company in profile products, and Nordic Souvenir, the largest in the Nordic region for souvenirs.

Skills & Requirements

Must-have

  • Customer service team leadership
  • Order registration and follow-up
  • Handling returns and credit cases
  • Invoicing and correction invoices
  • Use of AI and digital tools
  • Fluent Swedish and English

Nice-to-have

  • Coachande ledarskap
  • Stresstålig och lösningsorienterad
  • Team motivation and engagement
  • Strong team spirit and high job satisfaction

Key Requirements

  • Experience leading others
  • Exceptional computer skills
  • Fluent Swedish and English in speech and writing

Work Rights

Not specified

Tailored Resume

Cover Letter