Customer Service Supervisor

Höganäs

Fully remote
Remote customer service via phone chat text
Distribution center product returns handling
Liaison between customers production departments
Höganäs is seeking a Customer Service Supervisor to provide technical and non-technical support to business and end-consumer customers. The position is fully remote and emphasizes collaboration, diversity, and sustainability as part of the company's culture and mission

Job Summary

  • The role involves providing comprehensive customer service and support across multiple sub-families for business and end-consumer customers.
  • Incumbents in this position are not compensated based on achievement of sales targets.
  • Höganäs aims to be the preferred supplier of sustainable metal powders with a vision to inspire the industry to make more with less.

Matching Summary

Match Score: 85

Höganäs is seeking a Customer Service Supervisor to provide technical and non-technical support to business and end-consumer customers. The position is fully remote and emphasizes collaboration, diversity, and sustainability as part of the company's culture and mission.

Skills & Requirements

Must-have

  • Remote customer service via phone chat text
  • Distribution center product returns handling
  • Liaison between customers production departments
  • High volume low complexity inquiry management
  • Technical and non-technical support provision

Nice-to-have

  • Collaboration and openness mindset
  • Leadership approach to challenges
  • Commitment to sustainable change goals
  • Diversity welcoming environment
  • Global scale operation experience

Work Rights

Not specified

Tailored Resume

Cover Letter