FedEx Express Latin America and Caribbean Division
La Trinidad, Alajuela, Costa Rica
Not specified (considering the nature of the role, likely office-based with potential customer interaction).
Two years customer service experience
English language proficiency required
Ability to lift up to 150 lbs
FedEx Express Latin America and Caribbean Division is seeking a Retail Service Agent in La Trinidad, Costa Rica. This role involves customer service, administrative tasks, and supporting the branch's sales objectives, with a focus on optimizing customer experience and operational efficiency
Job Summary
The role involves completing administrative tasks and coordination relating to front-line operations including data entry, ramp activities, and local customer service.
Candidates will provide support offering FedEx products and services to achieve sales objectives while developing frequent customers and credit accounts.
The position requires checking packages for proper labeling, legality of content, weight, size, and compliance with customs documentation.
Matching Summary
Match Score: 75
FedEx Express Latin America and Caribbean Division is seeking a Retail Service Agent in La Trinidad, Costa Rica. This role involves customer service, administrative tasks, and supporting the branch's sales objectives, with a focus on optimizing customer experience and operational efficiency.
Skills & Requirements
Must-have
Two years customer service experience
English language proficiency required
Ability to lift up to 150 lbs
Knowledge of FedEx warehouse operations
Cash management and values handling
Nice-to-have
Strong interpersonal and communication skills
Problem-solving abilities for customer issues
Experience with sales objectives and account development
Technology skills including scanners and printers
Key Requirements
High School degree or equivalent
Minimum two years in customer service focused on sales