Administrator

Bupa UK

London, United Kingdom
Base: £29,300 py (fte); bonus/equity: annual bonus...
Onsite
Exceptional client-focused customer service experience
Strong interpersonal and communication skills
Proficiency with microsoft office packages
This role involves welcoming patients, handling inquiries, and resolving complaints with the highest level of hospitality

Job Summary

  • This role involves welcoming patients, handling inquiries, and resolving complaints with the highest level of hospitality.
  • The position requires managing multi-phone lines, scheduling appointments, and maintaining accurate records in compliance with data protection protocols.
  • Employees receive an enhanced pension plan, life insurance, and equivalent to 25 days of holiday per year plus flexible working options.

Matching Summary

This role involves welcoming patients, handling inquiries, and resolving complaints with the highest level of hospitality.

Salary

Base: £29,300 per annum (FTE); Bonus/Equity: Annual Bonus Scheme available; Benefits: 25 days holiday, health insurance, pension, travel support

Skills & Requirements

Must-have

  • Exceptional client-focused customer service experience
  • Strong interpersonal and communication skills
  • Proficiency with Microsoft Office packages

Nice-to-have

  • Previous administration experience
  • Ability to switch tasks quickly
  • Solid computing skills

Key Requirements

  • Proven experience in retail or hospitality customer service
  • Excellent attention to detail
  • Flexible availability for part-time shifts

Work Rights

Not specified

Tailored Resume

Cover Letter