Hardware Support Specialist

Saint Leo University

Not specified; not specified; comprehensive benefi...
Fully remote
Troubleshoot desktops laptops and peripherals
Install configure and image computing devices
Manage incident tickets in itsm systems

Salary

Not specified; Not specified; Comprehensive benefits including free tuition and health plans

Skills & Requirements

Must-have

  • Troubleshoot desktops laptops and peripherals
  • Install configure and image computing devices
  • Manage incident tickets in ITSM systems
  • Support Windows 10/11 and macOS operating systems
  • Utilize Microsoft Intune for device management

Nice-to-have

  • Experience supporting instructional technology
  • Familiarity with videoconferencing systems
  • Knowledge of Active Directory concepts
  • Ability to communicate with non-technical users
  • Experience with mobile device support

Key Requirements

  • High school diploma or equivalent
  • One to three years of IT support experience
  • CompTIA A+ or ITF+ certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter