Cebu Mactan Arp Talkpush 2026

Concentrix

Cebu, Philippines
Inbound and outbound call handling
Strong computer navigation skills
Ability to work rotating shifts
The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Employees must ensure service delivered meets contractual Key Performance Indicators while clarifying customer requirements and providing resolutions.
  • Candidates are expected to maintain a pleasant professional tone, demonstrate patience, and be able to rotate shifts as needed.

Matching Summary

The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Strong computer navigation skills
  • Ability to work rotating shifts

Nice-to-have

  • Demonstrate empathy with customers
  • Multi-tasking in fast-paced environment
  • Flexible and adapt to changes quickly

Key Requirements

  • High school diploma required
  • Three to six months of relevant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter