Senior Manager, Claims

AIA Group

**
5 years insurance claims experience
2 years claims system development
Fluent in english and chinese
** AIA Group is seeking a Senior Manager, Claims to enhance claims performance and service standards while overseeing the training and development of claims assessors. The ideal candidate should have significant experience in insurance claims, particularly in claims system development, and must be fluent in both English and Chinese. **

Job Summary

  • The role assists the Claims Head on managing overall claims performance and ensuring service standards.
  • Candidates will endorse complex claim cases, coordinate with medical networks, and develop claims reports.
  • The position requires providing technical training to assessors and supporting new product development initiatives.

Matching Summary

Match Score: 75

** AIA Group is seeking a Senior Manager, Claims to enhance claims performance and service standards while overseeing the training and development of claims assessors. The ideal candidate should have significant experience in insurance claims, particularly in claims system development, and must be fluent in both English and Chinese. **

Skills & Requirements

Must-have

  • 5 years insurance claims experience
  • 2 years claims system development
  • Fluent in English and Chinese
  • Claims risk management knowledge
  • Portfolio analysis expertise

Nice-to-have

  • Medical doctor degree preferred
  • Knowledge of U&I and POS operations
  • New product development support
  • Technical training delivery skills
  • Data analysis for regulatory reporting

Key Requirements

  • Bachelor degree or above
  • Medical doctor major preferred
  • Minimum 5 years claims domain experience
  • Minimum 2 years system development experience
  • Bilingual fluency in English and Putonghua

Work Rights

Not specified

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