Not specified; not specified; benefits include hyb...
Hybrid (in-office & from home)
Data analysis for retention and churn
Cohort and segmentation analysis
Executive reporting and presentation skills
SiteMinder is seeking a Senior Commercial Insights Analyst to optimize customer experiences through data-driven insights and strategic project management in Pune, India. The ideal candidate will possess strong analytical skills, customer analytics experience, and the ability to communicate insights effectively to senior leaders. This position offers a hybrid work model and numerous employee benefits.
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Job Summary
The role focuses on optimizing customer experiences through data-driven insights and strategic project management within the hospitality technology sector.
Candidates will be responsible for analyzing customer data to identify trends related to retention, churn, and expansion while presenting findings to senior leaders.
SiteMinder offers a hybrid working model, mental health initiatives, and sponsored social clubs as part of their comprehensive benefits package.
Matching Summary
Match Score: 85
SiteMinder is seeking a Senior Commercial Insights Analyst to optimize customer experiences through data-driven insights and strategic project management in Pune, India. The ideal candidate will possess strong analytical skills, customer analytics experience, and the ability to communicate insights effectively to senior leaders. This position offers a hybrid work model and numerous employee benefits.
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Salary
Not specified; Not specified; Benefits include hybrid work, mental health initiatives, and paid leave
Skills & Requirements
Must-have
Data analysis for retention and churn
Cohort and segmentation analysis
Executive reporting and presentation skills
Cross-functional project leadership
MRR/ARR and customer health metrics
Nice-to-have
Strategic and inquisitive mindset
Voice-of-customer research exposure
Advanced Excel proficiency
Salesforce experience
SQL knowledge preferred
Key Requirements
Proven ability to translate data into actionable business insights
Strong project management skills for cross-functional initiatives
Experience with customer analytics and journey mapping