Analyst, Digital Workplace Services

The AES Corporation

Base: $66,000 - $79,900pyear; bonus/equity: annual...
Fully remote
Install and configure end-user devices
Troubleshoot computer problems remotely
Perform moves adds and changes requests
The AES Corporation is seeking an Analyst for its Digital Workplace Services, aimed at providing technical support and maintenance for end-user devices in a fully remote capacity. Candidates should possess strong problem-solving skills and a customer-oriented mindset, with a preference for those who have experience in hardware troubleshooting

Job Summary

  • The IT Analyst I role serves as the single point of contact for end-users to receive support and maintenance within the organization's end-user computing environment.
  • AES is a Fortune 500 company leading the global energy revolution with operations in 14 countries and a commitment to net-zero goals by 2050.
  • The position offers a competitive salary between $66,000 and $79,900 per year along with medical, dental, vision, life insurance, and 401(k) eligibility.

Matching Summary

Match Score: 75

The AES Corporation is seeking an Analyst for its Digital Workplace Services, aimed at providing technical support and maintenance for end-user devices in a fully remote capacity. Candidates should possess strong problem-solving skills and a customer-oriented mindset, with a preference for those who have experience in hardware troubleshooting.

Salary

Base: $66,000 - $79,900/year; Bonus/Equity: Annual bonus included; Benefits: Medical, dental, vision, life insurance, 401(k), paid time off

Skills & Requirements

Must-have

  • Install and configure end-user devices
  • Troubleshoot computer problems remotely
  • Perform moves adds and changes requests
  • Maintain equipment inventory records
  • Document equipment failure and repairs

Nice-to-have

  • Hands-on hardware troubleshooting experience
  • Strong customer-service orientation
  • Ability to prioritize in high-pressure environment
  • Collaborative team-oriented approach
  • Experience with remote diagnostic tools

Key Requirements

  • College degree preferred
  • Prior experience in job area is a plus
  • Ability to lift heavy objects like computers

Work Rights

Not specified

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