Global Head Of Client Onboarding – Citi Services

Citi Handlowy

New York, New York, United States
Base: $250,000.00 - $500,000.00; bonus/equity: dis...
Ai-powered onboarding platform architecture
Digital transformation leadership in banking
Api-driven and microservices-based workflows
This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered, and data-driven client experience

Job Summary

  • This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered, and data-driven client experience.
  • The successful candidate will combine product leadership, technology fluency, and operational excellence to build a scalable onboarding ecosystem leveraging modern digital platforms, APIs, advanced analytics, automation, and AI.
  • In addition to salary, Citi's offerings may also include discretionary and formulaic incentive and retention awards along with competitive employee benefits including medical, dental, vision, and 401(k).

Matching Summary

This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered, and data-driven client experience.

Salary

Base: $250,000.00 - $500,000.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life insurance, wellness programs, paid time off

Skills & Requirements

Must-have

  • AI-powered onboarding platform architecture
  • Digital transformation leadership in banking
  • API-driven and microservices-based workflows
  • Global team management across regions
  • KYC and regulatory compliance integration

Nice-to-have

  • Experience with fintech partnerships
  • Agile and DevOps delivery methodologies
  • Design thinking for client experience
  • Thought leadership in digital banking
  • Strategic revenue growth acceleration

Key Requirements

  • Extensive leadership experience in financial services or fintech
  • Proven track record building digital platforms at scale
  • Deep understanding of transaction banking and trade finance processes
  • Bachelor's degree required; MBA preferred

Work Rights

Not specified

Tailored Resume

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