Base: $60,300.00 - $90,500.00; bonus/equity: not s...
Develop scalable onboarding strategy
Guide digitally inexperienced customers
Create tailored onboarding materials
The Edtech/Saas Customer Onboarding Specialist is responsible for building a scalable, adaptable onboarding strategy from the ground up, tailored to our diverse and digitally inexperienced customer base
Job Summary
The Edtech/Saas Customer Onboarding Specialist is responsible for building a scalable, adaptable onboarding strategy from the ground up, tailored to our diverse and digitally inexperienced customer base.
Design and develop a customer onboarding strategy from scratch, with an emphasis on low digital literacy users and first-time customers.
This full-time, regular position is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
Matching Summary
The Edtech/Saas Customer Onboarding Specialist is responsible for building a scalable, adaptable onboarding strategy from the ground up, tailored to our diverse and digitally inexperienced customer base.