Patient Service Representative (psr)- Cardiology

Advocate Aurora Health

Tinley Park, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Not specified (assumed in-office based on job duties)
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Advocate Aurora Health is seeking a Patient Service Representative (PSR) for its cardiology department in Tinley Park and LaGrange, IL. This full-time position involves providing high-quality customer service, managing patient scheduling, billing, and medical records, with a focus on effective communication and problem-solving

Job Summary

  • The role provides efficient, high-quality customer service and practice support through scheduling, registration, and billing duties.
  • Employees must verify insurance eligibility, collect payments at the time of service, and maintain accurate medical records.
  • Advocate Health offers comprehensive benefits including health coverage, retirement plans, and paid time off.

Matching Summary

Match Score: 85

Advocate Aurora Health is seeking a Patient Service Representative (PSR) for its cardiology department in Tinley Park and LaGrange, IL. This full-time position involves providing high-quality customer service, managing patient scheduling, billing, and medical records, with a focus on effective communication and problem-solving.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, and retirement

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving abilities for complex issues

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult customers required

Work Rights

Not specified

Tailored Resume

Cover Letter