Fire Inspections Scheduler

JOHNSON CONTROLS

Hourly: $27.88-$37.98; bonus: referral bonuses ava...
Not specified (assumed to be hybrid based on industry norms).
3-5 years customer service background
Excellent communication skills
Strong organization and multitasking
Johnson Controls is seeking a Fire Inspections Scheduler to optimize service scheduling and ensure customer commitments are met. The ideal candidate will have a strong customer service background and experience in scheduling, with competitive pay and comprehensive benefits offered

Job Summary

  • This position is responsible for the scheduling and optimization of service work while ensuring all customer commitments are met regarding service delivery.
  • The role utilizes Oracle (ACE) automated scheduler functionality to assign service calls to optimal technicians based on skills, territories, and availability.
  • Candidates benefit from a competitive starting pay, comprehensive benefits including medical/dental/vision, and a company vehicle where applicable.

Matching Summary

Match Score: 75

Johnson Controls is seeking a Fire Inspections Scheduler to optimize service scheduling and ensure customer commitments are met. The ideal candidate will have a strong customer service background and experience in scheduling, with competitive pay and comprehensive benefits offered.

Salary

Hourly: $27.88-$37.98; Bonus: Referral bonuses available; Benefits: Medical/Dental/Vision, HSA, 401(k) match, Life Insurance, Disability

Skills & Requirements

Must-have

  • 3-5 years customer service background
  • Excellent communication skills
  • Strong organization and multitasking
  • MS Office Excel proficiency

Nice-to-have

  • Fleet scheduler or service coordinator experience
  • Experience with SimplexGrinnell District
  • Knowledge of life safety equipment
  • Prior scheduling and billing experience

Key Requirements

  • 3-5 years strong customer service background
  • Associates or Bachelor's degree preferred
  • Experience with ACE/Oracle systems preferred

Work Rights

Not specified

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