Miele S.r.l is seeking a Backoffice Mitarbeiter (m/w/d) to serve as the primary contact for customer inquiries in German and French. The role involves customer support, coordination of service appointments, complaint handling, and various administrative tasks, requiring strong language skills and customer service experience
Job Summary
You will be the first point of contact for all written inquiries from our valued end customers in German and French.
Your main tasks include customer service, coordination/scheduling for service technicians, complaint handling, and creating offers for extended warranties.
Benefits include free fitness offers, parental leave, home office possibility, and discounts on Miele products.
Matching Summary
Match Score: 85
Miele S.r.l is seeking a Backoffice Mitarbeiter (m/w/d) to serve as the primary contact for customer inquiries in German and French. The role involves customer support, coordination of service appointments, complaint handling, and various administrative tasks, requiring strong language skills and customer service experience.
Skills & Requirements
Must-have
German and French written communication
Customer service experience
EDP knowledge
Handling customer concerns
Nice-to-have
Service-oriented personality
Reliable and independent
SAP experience
Key Requirements
Very good German skills (native)
Good French skills (mandatory)
Experience in customer service or internal service