Guest Experience Manager (van) - Fifa World Cup 26™

TKO Group Holdings, Inc.

Vancouver, Canada
Hybrid
Minimum 7 years vip hospitality experience
Major sporting event operations background
Strong operational decision-making skills
This role leads the delivery of premium hospitality guest experiences at a FIFA World Cup 2026 stadium

Job Summary

  • This role leads the delivery of premium hospitality guest experiences at a FIFA World Cup 2026 stadium.
  • The manager is responsible for overseeing front-line teams, coordinating gifting programs, and managing entertainment vendors.
  • Candidates must have strong judgment to handle escalations and make decisions during high-pressure matchday situations.

Matching Summary

This role leads the delivery of premium hospitality guest experiences at a FIFA World Cup 2026 stadium.

Skills & Requirements

Must-have

  • Minimum 7 years VIP hospitality experience
  • Major sporting event operations background
  • Strong operational decision-making skills
  • Cross-functional collaboration abilities
  • Fluent in English language

Nice-to-have

  • Spanish or French language fluency
  • Experience with FIFA or Olympic events
  • Background in luxury hotel or airline service
  • Familiarity with tiered access control systems
  • Production or brand activation experience

Key Requirements

  • 7+ years VIP hospitality experience
  • Proven project management skills
  • Flexible schedule including nights/weekends

Work Rights

Not specified

Tailored Resume

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