Not specified (potentially hybrid or onsite based on the nature of the role).
Strong written and verbal communication skills
Ability to conduct detailed needs assessments
Proficiency with crm and video interviewing tools
The MING HWEE AGENCY is seeking a Family Care Consultant in Singapore to assist families in finding suitable domestic helpers. This role emphasizes relationship management, consultative sales, and post-placement care, with a focus on trust and satisfaction for both clients and candidates
Job Summary
You will guide employers through the journey of finding the perfect domestic helper by managing the entire client relationship from enquiry to placement.
The role requires using AI-assisted tools to shortlist high-quality candidates based on specific care requirements and facilitating video interviews.
Post-placement care includes conducting follow-up checks at 1 week, 1 month, and 3 months to ensure a retention rate above 80%.
Matching Summary
Match Score: 85
The MING HWEE AGENCY is seeking a Family Care Consultant in Singapore to assist families in finding suitable domestic helpers. This role emphasizes relationship management, consultative sales, and post-placement care, with a focus on trust and satisfaction for both clients and candidates.
Skills & Requirements
Must-have
Strong written and verbal communication skills
Ability to conduct detailed needs assessments
Proficiency with CRM and video interviewing tools
Nice-to-have
Previous experience in FDW industry or sales
Empathy and ability to listen actively
Embodiment of gratitude and trust values
Key Requirements
CEI (Basic) certification preferred or willingness to obtain it
Experience in sales, recruitment, or customer service is an advantage