The role is accountable for adjudicating Accident & Health claims while ensuring decisions are prudent, equitable, and delivered within expected service levels
Job Summary
The role is accountable for adjudicating Accident & Health claims while ensuring decisions are prudent, equitable, and delivered within expected service levels.
Candidates must possess excellent communication and problem-solving skills to investigate, evaluate, and reach appropriate decisions under pressure.
Prudential offers a culture where diversity is celebrated and employees are supported to connect, grow, and succeed in their career ambitions.
Matching Summary
The role is accountable for adjudicating Accident & Health claims while ensuring decisions are prudent, equitable, and delivered within expected service levels.
Skills & Requirements
Must-have
Accident & Health claims adjudication
Regulatory compliance knowledge
Claims investigation management
Service level agreement delivery
Strong English communication skills
Nice-to-have
Basic Chinese language ability
Medical knowledge of settlement procedures
System enhancement project support
User acceptance testing experience
Leadership quality in team settings
Key Requirements
1-2 years Life & Health claims assessor experience
Strong command of English language
Good medical knowledge and claims settlement procedure