Airfreight Forwarding Customer Service Senior Executive (Import/Export)
CELECTI PTE. LTD.
Singapore, Singapore
Base: up to s$4,000 pm; bonus/equity: not specifie...
5.25 days onsite (mon-fri, alt sat)
Airfreight import and export operations experience
Cargowise system working knowledge
End-to-end shipment management
CELECTI PTE. LTD. is seeking an Airfreight Forwarding Customer Service Senior Executive to manage airfreight shipments and provide customer support for import and export operations. The ideal candidate should have at least two years of relevant experience and working knowledge of the CargoWise system
Job Summary
The role involves managing end-to-end airfreight shipments including booking, documentation, and customs clearance.
Candidates will serve as the main customer contact, providing timely updates and resolving operational issues.
The position requires monitoring shipment progress against SLA and KPI requirements to ensure consistent service standards.
Matching Summary
Match Score: 85
CELECTI PTE. LTD. is seeking an Airfreight Forwarding Customer Service Senior Executive to manage airfreight shipments and provide customer support for import and export operations. The ideal candidate should have at least two years of relevant experience and working knowledge of the CargoWise system.
Salary
Base: Up to S$4,000 per month; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Airfreight import and export operations experience
CargoWise system working knowledge
End-to-end shipment management
Nice-to-have
Proactive issue resolution skills
Strong coordination with airlines
Customer service excellence
Key Requirements
Min. GCE 'O'Level or NITEC qualification
Minimum 2 years of airfreight operations experience