Team Lead Patient Access Representative

Center for Integration Science

Boston, MA, USA
Base: $22.22 - $31.71phly; bonus/equity: not speci...
Hybrid
3-5 years hospital experience
Certified application counselor (cac)
Billing and reimbursement knowledge
The Team Lead is responsible for overseeing patient business representatives, managing financial eligibility evaluations, and resolving complex billing issues at The Brigham and Women's Hospital

Job Summary

  • The Team Lead is responsible for overseeing patient business representatives, managing financial eligibility evaluations, and resolving complex billing issues at The Brigham and Women's Hospital.
  • This role requires acting as a subject matter expert to train new hires, monitor team performance, and collaborate with various hospital departments and external agencies to ensure timely reimbursement.
  • Candidates must possess a Certified Application Counselor designation and have the ability to navigate complex government assistance programs like MassHealth and Connector Care while maintaining strict patient confidentiality.

Matching Summary

The Team Lead is responsible for overseeing patient business representatives, managing financial eligibility evaluations, and resolving complex billing issues at The Brigham and Women's Hospital.

Salary

Base: $22.22 - $31.71/Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Tuition Reimbursement, 403(b), MBTA passes

Skills & Requirements

Must-have

  • 3-5 years hospital experience
  • Certified Application Counselor (CAC)
  • Billing and reimbursement knowledge
  • Prior authorization experience
  • MassHealth and government program screening

Nice-to-have

  • Bilingual Spanish preferred
  • Experience with Epic system
  • Strong interpersonal communication skills
  • Knowledge of medical terminology
  • Microsoft Office proficiency

Key Requirements

  • Bachelor's degree or equivalent preferred
  • High school diploma required
  • Certified Application Counselor (CAC) certification
  • 3-5 years in hospital setting
  • Familiarity with legacy hospital systems

Work Rights

Not specified

Tailored Resume

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