Banquet Captain

The Clubs at Arrowhead

Laytonsville, MD, United States
On-site
Supervise banquet staff
Ensure quality service
Handle guest complaints
The Clubs at Arrowhead is seeking a Banquet Captain to supervise and train banquet staff, ensuring high-quality service and guest satisfaction. The role requires 1-2 years of supervisory experience in a banquet setting, strong communication skills, and the ability to work flexible hours, including evenings and weekends

Job Summary

  • Supervises, trains and monitors the performance of assigned banquet staff, ensuring that all procedures are completed to department and location standards.
  • Greets guests upon arrival and assist in seating as required by group; ensures a pleasant visit for each guest; and maintains effective guest relations.
  • The associate is regularly required to stand, and use hands and fingers to handle, or feel.

Matching Summary

Match Score: 85

The Clubs at Arrowhead is seeking a Banquet Captain to supervise and train banquet staff, ensuring high-quality service and guest satisfaction. The role requires 1-2 years of supervisory experience in a banquet setting, strong communication skills, and the ability to work flexible hours, including evenings and weekends.

Skills & Requirements

Must-have

  • Supervise banquet staff
  • Ensure quality service
  • Handle guest complaints
  • Oversee event setup and breakdown
  • Maintain knowledge of service requirements

Nice-to-have

  • Grateful spirit
  • Humble heart
  • Respect for one another
  • Willingness to learn

Key Requirements

  • 1 to 2 years banquet supervisory experience
  • Excellent people and communication skills
  • Proven experience supervising banquet staff
  • Demonstrated outstanding customer service
  • Flexibility with schedule with evenings and weekend work required

Work Rights

Not specified

Tailored Resume

Cover Letter