Etic, Service Owner Senior Manager

PwC Belgium Tax News

Not specified
11+ years of experience
6+ years relevant service ownership
Manage cots saas and custom build products
PwC Belgium is seeking a Senior Manager to serve as a Service Owner within their Egypt Technology and Innovation Centre, focusing on managing end-to-end service quality and performance across various technologies and delivery models. The ideal candidate will possess extensive experience in service ownership, stakeholder management, and budget management within complex IT environments

Job Summary

  • The role is responsible for owning the overall quality, performance, and delivery of assigned services spanning multiple technologies.
  • You will act as the primary point of escalation for delivery teams while bridging technical teams with business stakeholders.
  • This position requires strategic oversight of service budgets to maximize value and drive continuous improvement in operational efficiency.

Matching Summary

Match Score: 85

PwC Belgium is seeking a Senior Manager to serve as a Service Owner within their Egypt Technology and Innovation Centre, focusing on managing end-to-end service quality and performance across various technologies and delivery models. The ideal candidate will possess extensive experience in service ownership, stakeholder management, and budget management within complex IT environments.

Skills & Requirements

Must-have

  • 11+ years of experience
  • 6+ years relevant service ownership
  • Manage CoTs SaaS and custom build products
  • Strategic budget allocation and funding
  • Stakeholder management across multidisciplinary areas

Nice-to-have

  • Continuous improvement initiatives
  • Agile methodology knowledge
  • Process mapping and standardization
  • Embracing change and adaptability
  • Strong analytical thinking skills

Key Requirements

  • 11+ years total experience
  • 6+ years in service ownership roles
  • Experience with complex IT environments
  • Proven ability to manage service budgets

Work Rights

Not specified

Tailored Resume

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