Client Success Specialist - Trilingual (english, Spanish And Portuguese)

ICIS

Houston, TX, United States
Base: $44,500 - $74,100; bonus/equity: not specifi...
On-site
Trilingual english, spanish, portuguese
Client relationship management
Customer engagement strategy
As a Client Success Specialist, you will play a pivotal role in helping customers achieve their business goals through meaningful engagement, strategic guidance, and value-driven interactions

Job Summary

  • As a Client Success Specialist, you will play a pivotal role in helping customers achieve their business goals through meaningful engagement, strategic guidance, and value-driven interactions.
  • You will proactively build strong relationships, ensure customers maximize value from ICIS solutions, and collaborate closely with internal teams to enhance retention, adoption, and satisfaction.
  • The Customer Success Team is at the forefront of ensuring our clients realize maximum value from ICIS solutions.

Matching Summary

As a Client Success Specialist, you will play a pivotal role in helping customers achieve their business goals through meaningful engagement, strategic guidance, and value-driven interactions.

Salary

Base: $44,500 - $74,100; Bonus/Equity: Not specified; Benefits: Country specific benefits

Skills & Requirements

Must-have

  • Trilingual English, Spanish, Portuguese
  • Client relationship management
  • Customer engagement strategy
  • Value-based conversations
  • Product adoption and retention

Nice-to-have

  • Curiosity and initiative
  • Proactive self-direction
  • Continuous learning and improvement

Key Requirements

  • 3-5 years client-facing experience
  • 3-5 years Microsoft Office Suite
  • English, Spanish, and Portuguese fluency

Work Rights

Not specified

Tailored Resume

Cover Letter