Operation Experience Manager

The Home Depot

Not specified; not specified; not specified
Onsite
1 year of relevant work experience
Management of people and retail operations
Flexible schedule including nights weekends overtime
The Home Depot is seeking an Operations Experience Manager to lead store operations, focusing on customer service, operational excellence, and team management. The role involves executing store standards, supporting talent development, and ensuring adherence to safety procedures

Job Summary

  • The Operations Experience Manager leads the store leadership team in executing customer service, department readiness, and operational processes.
  • This role is responsible for physically executing inbound freight processes, auditing receiving procedures, and implementing shrink action plans.
  • The position requires strict adherence to all timekeeping, break policies, and safety standards while managing opening and closing operations.

Matching Summary

Match Score: 85

The Home Depot is seeking an Operations Experience Manager to lead store operations, focusing on customer service, operational excellence, and team management. The role involves executing store standards, supporting talent development, and ensuring adherence to safety procedures.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 1 year of relevant work experience
  • management of people and retail operations
  • flexible schedule including nights weekends overtime
  • strict adherence to SOPs and safety standards
  • physical exertion walking standing lifting heavy equipment

Nice-to-have

  • big box retail leadership experience
  • knowledge of home improvement industry
  • merchandising and operational experience
  • championing safe working environment culture
  • real-time coaching on sales floor techniques

Key Requirements

  • Must be 18 years of age or older
  • Legally permitted to work in the United States
  • 1 year of relevant work experience including management
  • High school diploma or GED
  • 1+ year of previous leadership experience

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter