Manufacturing, Customer Operations Manager

Integer Holdings Corporation

Trenton, GA, United States
Customer advocacy within facility
Voice of customer during meetings
Customer requirements and grow sales
Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility

Job Summary

  • Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.
  • Partners with Customers and Sales organization to meet customer requirements and grow sales, developing and fostering customer relationships.
  • Provides leadership to Customer Operations Team members including guidance, prioritization, training and support for daily activities, driving team performance towards key metric targets.

Matching Summary

Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.

Skills & Requirements

Must-have

  • Customer advocacy within facility
  • Voice of customer during meetings
  • Customer requirements and grow sales
  • Customer relationships development
  • Annual and monthly forecasting
  • Customer Operations Processes execution

Nice-to-have

  • Common set of values
  • Culture that unifies
  • Embraces uniqueness
  • Long-term success
  • Pay-for-performance philosophy

Key Requirements

  • Experience in Customer Operations
  • Leadership experience
  • Experience in forecasting
  • Experience in sales goals management
  • Experience in quotation process

Work Rights

Not specified

Tailored Resume

Cover Letter