Customer Success Manager

ACCELLERON AUSTRALIA PTY

Mohali, India
Customer onboarding and value realization
Drive adoption and measurable outcomes
Customer feedback and voice of customer
Accelleron Customer Success ensures our maritime and energy customers adopt, realize value, and grow with our Digital portfolio

Job Summary

  • Accelleron Customer Success ensures our maritime and energy customers adopt, realize value, and grow with our Digital portfolio.
  • You will own onboarding to value, drive usage and outcomes, and act as the customer’s voice into Product, Operations, and Sales.
  • Attractive compensation & benefits, Employee Assistance Program, Global parental program, and Flexible working models are offered.

Matching Summary

Accelleron Customer Success ensures our maritime and energy customers adopt, realize value, and grow with our Digital portfolio.

Skills & Requirements

Must-have

  • Customer onboarding and value realization
  • Drive adoption and measurable outcomes
  • Customer feedback and voice of customer
  • Cross-functional collaboration
  • Risk and escalation management
  • Data hygiene and CRM insights

Nice-to-have

  • Commitment to excellence and innovation
  • Fostering diversity and inclusion
  • Additional languages strongly encouraged

Key Requirements

  • 4-7+ years in Customer Success/Technical Account Management
  • Experience with enterprise or maritime/industrial software
  • Proven record driving adoption, outcomes, and renewals
  • Comfort with maritime efficiency topics or willingness to learn
  • Executive presence and structured communication skills
  • Working with data integrations, APIs, and analytics dashboards

Work Rights

Not specified

Tailored Resume

Cover Letter