Customer Banking Specialist - Mount Lawley (15 Hours/week)
369
Mount Lawley, Australia
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with
Job Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
We’re interested in hearing from people who Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.
Matching Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Skills & Requirements
Must-have
Build personal connection with customers
Respond to transactional needs
Complete Financial Health Checks
Process loan and credit card applications
Adhere to Bank's processes and procedures
Capture customer feedback and drive improvement
Nice-to-have
Passion for service excellence
Comfortable working independently
See the big picture for customers
Genuine passion for the customer
Key Requirements
Available to cover Wednesday – Friday 10am – 3pm
Ability to work in a busy, commercial and driven retail environment