Customer Banking Specialist - Helensvale

Commonwealth Bank

Helensvale, Queensland, Australia
Customer service passion
Transactional banking needs
Financial health checks
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs, conducting financial health checks, and educating customers on digital banking solutions.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice, while upholding strong risk culture.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Customer Service Passion
  • Transactional Banking Needs
  • Financial Health Checks
  • Digital Banking Solutions
  • Risk Management Practices

Nice-to-have

  • Improving Financial Wellbeing
  • Collaborative Culture
  • Holistic Solutions
  • Meaningful Conversations

Key Requirements

  • Entry-level position
  • Ability to ask right questions
  • Excellent communication skills
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter