Sr. Vehicle Title Specialist

Lucidmotors

Phoenix, AZ, United States
Base: $27 - $38 usd hourly; bonus/equity: not spec...
On-site
State-specific dmv processes
Title and registration processes
Lien payoffs and customer refunds
Conduct research on state-specific DMV processes to identify efficient title transfer methods and become a subject matter expert in vehicle title and registration processes across the US

Job Summary

  • Conduct research on state-specific DMV processes to identify efficient title transfer methods and become a subject matter expert in vehicle title and registration processes across the US.
  • Generate, dispatch, receive, and process packages of supporting documents daily to relevant stakeholders (customers, banks, auctions).
  • Work to train various field teams through the trade-in and in-take vehicle process to ensure a smooth customer experience.

Matching Summary

Conduct research on state-specific DMV processes to identify efficient title transfer methods and become a subject matter expert in vehicle title and registration processes across the US.

Salary

Base: $27 - $38 USD hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability insurance, vacation, and 401k

Skills & Requirements

Must-have

  • state-specific DMV processes
  • title and registration processes
  • lien payoffs and customer refunds
  • MS Excel and internal data systems
  • email and chat channels management

Nice-to-have

  • creative problem-solving
  • tenacious pursuit of solutions
  • collaboration with colleagues and partners
  • autonomy in role identification
  • collaboration with project management teams

Key Requirements

  • 3+ years of professional office experience
  • Bachelor's degree preferred
  • Previous administrative roles or dealership operations
  • Proficient research skills
  • Intermediate proficiency with Microsoft Office Suite
  • Notary Designation is mandatory

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter